Heather Cantua

Deputy Managing Partner - Practice Success
Fintech & Financial Services
Litigation

Contact

415-735-5933
heather@scalefirm.com
Port Angeles, WA
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Heather is a results-oriented attorney with proven in-house experience. She is adept at advising companies offering innovative financial products on how to comply with lending, real estate, and consumer protection statutes--particularly companies developing products that provide consumers with alternatives to debt and unique home financing solutions. She helps clients achieve growth goals in supporting brand, sales and partnership teams on commercial and marketing initiatives. She also has experience in risk management, including defending litigation and responding to government inquiries and audits from both state and federal agencies.


Heather joined Scale in October 2019, and has been instrumental in the firm's growth including recruiting, attorney onboarding, client onboarding, and operations. She now develops and executes on Scale's strategic initiatives, such as the annual CLE Day, setting of hourly rates and alternative fee structures, and attorney business development initiatives. Scale's remote first model enables Heather to live in rural Washington state, where she enjoys hiking, fishing, and sauna in the great Pacific Northwest.

Areas of Expertise

Product counseling
Regulatory compliance
Commercial transactions
Commercial Litigation

Prior Associations

Unison (AGC)
LendingClub
Reed Smith LLP

Education

University of California, Davis School of Law
University of California, Davis

Bar Admission

California

Articles and Press

Managing Customer Complaints to Mitigate Risk: Be the Canary in the Coal Mine

No matter what business you’re in, dealing with unhappy customers can be tedious, time consuming, and a distraction from more important business objectives. However, there are benefits to being a so-called “canary in the coal mine.” Customer complaints actually provide important feedback for any company

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To Diversify Their Outside Counsel, Clients Should Think Beyond Big Law

Women’s history month is coming to a close, and I’m reading a story about Coca-Cola struggling to figure out a way to diversify its outside counsel.

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